Even well-designed procedures can erode over time as informal workarounds and habits take root — often unintentionally. This panel will explore the phenomenon of procedural drift; the risks posed by deviations from standard operating procedures (SOPs); how organizations can detect, understand, and address these shifts before they lead to serious safety consequences; and how recent events are shaping a renewed focus on adherence, clarity, and safety assurance.
 

Moderator: Chris Carter, Director, Asia Pacific Centre for Aviation Safety, Flight Safety Foundation 

Panelists: 
Capt. Conor Nolan, Director Safety and Security, Aer Lingus    
Capt. Henry Donohoe, Senior Vice President, Group Head Safety, Security, Quality, ERP & Medical, Air India  
Dr. Kristine Kiernan, Associate Professor, Embry-Riddle Aeronautical University