Guadalupe Cortés Obrero is a distinguished leader in aviation, specializing in human factors and organizational well-being. With over 27 years of experience, she is a member of the European Commission’s Expert Group on the Human Dimension of the Single European Sky (CEGHD) and co-chairs EUROCONTROL's Human Factors Subgroup, leading initiatives to enhance safety and resilience. As the founder of ENAIRE’s Human Factors Department, she developed pioneering programs, including fatigue and stress risk management systems. Guadalupe also manages ENAIRE's Critical Incident Stress Management (CISM) program, while serving as an operational air traffic controller at Madrid ACC. Currently completing a Ph.D. in Organizational Well-Being and Happiness. and, she is also accredited as a Chief Happiness Officer. Guadalupe holds an MSc in Human Factors in Aviation, a Master’s in Organizational Well-Being and an MBA in Aeronautical Management. An accomplished speaker and innovator, she inspires global audiences with her dedication to advancing safety, human factors, well-being, and efficiency in complex systems worldwide.