In complex, high pressure operating environments, human performance remains a critical determinant of safety and resilience. This session explores how emotional intelligence underpins psychological resilience, and how AI enabled tools can support — not replace — the human capacity to cope, adapt, and perform under stress. Drawing on emerging practices, it examines how data driven insights, predictive analytics, and digital support platforms can enhance self awareness, early stress detection, and timely intervention, while preserving trust, empathy, and psychological safety. Participants will gain perspectives on integrating AI responsibly to strengthen the human system and build resilient individuals, teams, and organisations.

Dr Fabio Mattioli, Director, Critical Ethnography Lab (CiEL)