From routine successes to unexpected challenges, everyday work can reveal valuable insights for improving safety and efficiency.
Meet Our Panelists
Panelist:
Dr. Jon Holbrook
Human Factors Discipline Deputy, NASA Engineering and Safety Center
NASA
Panelist:
Adam Johns
Senior Vice President, Aviation Operational Risk Consulting
Marsh Risk
Panelist:
Nikhil Mathen
Fleet Captain, Human Factors
IndiGo
Panelist:
Greg Scheidel
Senior Safety Culture Program Manager
Southwest Airlines
Moderator:
Kristy Kiernan
Ph.D., ATP, RPC, Associate Director, Boeing Center for Aviation and Aerospace Safety, Associate Professor, College of Aviation
Embry-Riddle Aeronautical University
Routine successful operations represent an untapped source of information that can improve safety and efficiency. When we seek to understand routine work by engaging frontline workers, we not only improve safety and efficiency, we also build trust and a culture of continuous improvement. The idea that we can learn from all operations is taking root in the aviation industry, but implementation remains challenging. How can organizations move from theory to practice? How can companies turn everyday routine work into learning opportunities? This panel will discuss the conceptual foundations of learning from all operations, explore how organizations have put these ideas into practice, and provide practical tools and advice for helping your organization and your people learn from what goes right as well as from what goes wrong.
Key Takeaways:
Learning about routine work improves safety and efficiency and builds a culture of continuous improvement.
Organizations can use a variety of proven, scalable tools to learn from all operations.
Common challenges to implementing a learning from all operations program can be overcome by following best practices from aviation and other industries.
Hear practical approaches, tools, and lessons for making learning from everyday operations part of your safety culture.
Discover the advantages of participating in the FSF community, where member input drives collaboration and research in aviation.
Together, we’re shaping a safer, more innovative industry. Learn more about membership benefits at membership@flightsafety.org or call +1.703.739.6700 ext. 102.
