Triggered by the statement in Flight Safety Foundation’s 2024 Safety Report that miscommunication was a common thread in a number of recent incidents, this presentation proposes a systematic methodology to assess communication and language issues within the investigative process and help identify miscommunication of various kinds. Such a structured approach to considering communication and language as a human factor in aviation supports industry understanding of this area and contributes to the development of actionable recommendations, ultimately reducing the risk of future accidents and strengthening aviation safety. 

Speakers:  
Dr. Markus Bieswanger, Professor and Researcher, University of Bayreuth, Germany 
Elizabeth Mathews, Associate Professor, Aviation Safety Program, Embry-Riddle Aeronautical University 
Dr. Flavio Antonio Coimbra Mendonca, Associate Professor and Researcher, Embry-Riddle Aeronautical University