Erin Jones joined the Federal Aviation Administration’s (FAA’s) Air Traffic Organization's (ATO’s) Safety Culture Team after 20 years working in Learning and Development and Human Resources in various roles ranging from Software Trainer and Systems Administrator to Leadership Development Facilitator and Human Resources Business Partner. Her experience coaching leaders and teams spans both private and public sectors, including Aeronautical Radio, Incorporated (ARINC), Rockwell Collins, Collins Aerospace, and LifeBridge Health. Mrs. Jones serves as the lead for content development and workshop facilitation on the FAA ATO’s Safety Culture Team. She holds a Bachelor of Music degree, is a certified Senior Professional in Human Resources (SPHR) and holds multiple assessment and facilitation certifications including Gallup Certified Strengths Coach (CliftonStrengths), Everything DiSC, Hogan Assessments, and Crucial Conversations for Mastering Dialogue and Accountability.