Addressing workforce culture is vital to business aviation operations because culture directly influences safety, efficiency, and employee engagement.  A strong culture fosters trust, accountability, and collaboration, reducing errors and improving decision-making. Safety is impacted when employees feel supported and empowered to report issues or speak up about concerns without fear of retribution. To address cultural issues, organizations can conduct cultural assessments, actively listen to employees, and identify root causes of dissatisfaction or inefficiencies. Solutions include transparent communication, leadership training, and aligning values with practices to build trust and engagement.

Speaker: Jennifer Pickerel, President, Aviation Personnel International